Maharam STEAM Fellowship
As a summer fellow I learned how to start conversations and explore how design fits into the power and responsibility of local communities and their city
311 functions extremely well as a one to one recorder of one constituent addressing one problem (such as a pothole or sidewalk), but I was interested in using the recognizable and effective 311 infrastructure and applying it to larger city services, such as the Department of Planning and Development.
The Maharam STEAM Fellowship provides support for RISD students to craft an experience that will highlight and strengthen the role of visually acute critical thinkers and problem solvers in helping to improve public policy and tackle large social issues. I worked in the Mayor’s Center for City Services, focused on how the 311 system can be made more approachable and effective on multiple scales in Providence.
The broader goal of the Maharam Fellowship is to situate fellows into atypical arenas, such as municipal government. I hosted a design thinking workshop for those in the Mayor’s Center for City Services, Senior Services and Office of Innovation to imbue design thinking into their work.
Mockups of new wayfinding possibilities for the 180 year old City Hall building. The new system would achieve the Mayor's Center for City Services goals of being more transparent, accessible, and efficient in creating a new, more equitable system.
This wayfinding project ended in a presentation to the Racial and Environmental Justice Committee facilitated by the Office of Sustainability and may continue if viable funding is secured.